Shipping TRIWA Asia

DELIVERY TIME

The normal delivery time is 2-8 working days from the day the order was placed. If a product is out of stock or if shipment is made to remote locations, the delivery time can be longer. Shipments outside EU can also delay final delivery due to custom process. Please contact our Customer Service on contact@triwaasia.com if you have an inquiry on the status of your order. We make reservations for the liability of delays or failed deliveries caused by our suppliers. We also make reservations to adjust prices as presented on TRIWA.COM caused by wrong pricing, technical errors etc.

DELIVERY CHARGES

We currently offer free shipping worldwide. Goods are shipped from Sweden, Norway, PRC, Hong Kong and the United States. Orders to countries outside the EU (except Norway and the United States) may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country. TRIWA.com ships your package according to Incoterm Delivered Duty Unpaid (DDU). This means that we do not collect VAT, duties and/or taxes on orders to countries outside the EU and we cannot predict what your particular charges may be. If any such additional charges occur they must be rendered in order for your package to clear customs. Please contact your local customs office for more information.

The customer is responsible for any return shipments due to cancelled orders, faulty products or any other reason to return goods to Sweden.